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Please
read the following information before searching the official products pages or
placing an order from the Council Shop. Methods of Purchase: In-Store Purchase: Come in and browse our selection in any of the shops (Lexington, Ashland, or London). We will help you find anything you need and provide assistance or answer questions. If we do not have what you are looking for in stock, we will gladly order it for you. We accept cash, checks, cookie dough, VISA and MasterCard. Phone Orders: You are welcome to call us to place an order with your VISA or MasterCard ONLY. Please have all the information ready including: the SKU #, description and quantity of your order. Phone orders are limited to 10 items or less. You are responsible for the shipping and handling charge. This charge is 10% of your total order with a minimum of $3.50 and a maximum of $10.00. Please allow 2-3 weeks for delivery. Our numbers are 1-859-293-2621 and 1-800-475-2621. Phone orders will not be accepted on sale days. Mail-In Orders: Please download and print our order form or pick one up when visiting a service center. Please print all information on the form. You are responsible for shipping and handling on all mail orders as above. Shipping is 10% of your total order with a minimum of $3.50 and a maximum of $10.00. For mail orders, we accept checks, money orders, cookie dough, VISA and MasterCard. Please do not send cash through the mail. Please allow 2-3 weeks for delivery. Online Orders: We have a online order form now available. This is not a shopping cart service or an online store, it is just a way to fill out the same form that is available for download. Please fill out this form, and click submit. Your order will be emailed to our Shop Manager, who will contact you if there is a problem with your information. Click here to use the online order form. Please note that we will not hold merchandise unless it has been paid for. Please allow 2 weeks for delivery of order if it is to be mailed. For large orders or large quantities of an item, everything may not be in stock. Order 3 or 4 weeks in advance to avoid disappointment. Back Orders: will be sent to you with no shipping and handling charges if an item is out of stock. Usual delivery time is approximately 3 weeks. If you do not hear anything in that time, please call your Shop Manager. Special Order Items such as items from the catalog not carried in teh sop or personalized items, can be ordered through the Shop Manager. Please allow 3 to 4 weeks. The items must be paid for at time of order. Return Policy:
Product Pages:
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